Description The Chief Public Services Officer (CPSO) serves as a strategic partner to the Chief Executive Officer (CEO) and provides executive leadership and organizational oversight for all public-facing library services, programs, and experiences. This position advances the Library’s mission, strategic priorities, and community impact by ensuring equitable, responsive, and high-quality service delivery across the Library system while promoting innovation, collaboration, accountability, and continuous
Kansas City Public LibraryDescription Under the general direction of the Director of Branch Services, Plaza’s Sr. Branch Manager is responsible for the leadership of a large inter-departmental team enhancing Plaza as a destination location. Exercises direction, coordinates and evaluates all services and programs for the Plaza Branch with accountability for providing high-quality library service based on an awareness of the needs and nature of customers served and within the limits of available resources. Collaborates with the Plaza
Kansas City Public Library
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