Shelter Case Manager

Rose Brooks Center, a nonprofit domestic violence agency, is currently hiring for a full-time Shelter Case Manager. The Shelter Case Manager is responsible for providing strengths-based, survivor centered, trauma-informed, and accessible case management and supportive services for survivors of domestic violence in a non-mandated, low barrier shelter setting. This position will provide services in a collaborative advocacy model with an emphasis placed on promoting housing and economic stability. Direct services include providing advocacy and assisting shelter residents with personal goal plans and access to community resources; coordinating services and resources with internal departments and external agencies; facilitating individual and group sessions utilizing the Economic Empowerment curriculum. This position needs to be highly organized and will maintain accurate and complete documentation of services to survivors and outcomes per grant source and quality assurance measures. The Shelter Case Managers provide support to callers on the crisis hotline and to shelter staff. This position reports to the Director of Care Coordination.
 
Other aspects of the position:

• Perform all job responsibilities while demonstrating proficiency in all RBC competencies and a commitment to the overall mission of Rose Brooks Center.
• Perform functions of job according to agency policies and procedures.
• Participate in all required trainings and attend scheduled staff and team meetings.
• Ability to be flexible within the Shelter Program and Rose Brooks Center overall to perform alternate roles as needed.

• Two years of case management experience, preferably in a domestic violence agency and/or commensurate experience
• Knowledge of domestic violence
• Familiarity with Strengths-Based Perspective
• Excellent understanding of current available resources and eligibility requirements
• Proficient use of MS Office/Windows operating system
• Proven time management and organizational skills
• Able to work collaboratively with others – both internally and externally
• Relational and organizational skills
• Able to maintain accurate, timely documentation of services 
• Valid driver’s license and proof of liability auto insurance

• Bachelor's degree in social work, psychology or a related field or commensurate; courses or classwork related to human services, social work, etc. is preferred and not required
• Two years Advocacy experience
• Experience in crisis response and working with survivors of domestic/sexual violence trauma
• Basic budgeting and planning education preferred
• Bilingual Spanish/English