Stewardship and Volunteer Coordinator
Title: Stewardship and Volunteer Coordinator
Position Summary: The Stewardship and Volunteer Coordinator plays a key role in strengthening relationships with donors, supporters, and volunteers. This position is responsible for maintaining the donor database while developing and implementing stewardship strategies that deepen donor engagement and gratitude, while managing an individual and corporate volunteer program that supports the organization’s mission and goals.
The Children’s Place is Kansas City’s trauma treatment center, serving the mental health needs of young children since 1978.
Job Type: Full Time
Pay: $50,000 - $60,000
Program: Development
Reporting Structure: Reports to the Vice President of Development and Communications
Responsibilities:
Donor Stewardship
- Develop and implement stewardship plans to acknowledge, recognize, and engage donors at all giving levels.
- Coordinate timely and personalized thank-you communications, reports, and updates.
- Manage and implement all gift, constituent, and other data entry for Raiser's Edge.
- Maintain accurate donor records and notes in the CRM/database.
- Assist with donor events, tours, and other engagement opportunities.
- Works closely with the Development and Finance teams on accounting and database reconciliation.
Volunteer Management
- Recruit, onboard, and train volunteers for various programs and events.
- Develop and maintain a comprehensive volunteer database.
- Match individual and group volunteers to appropriate roles based on skills, interests, and organizational needs.
- Schedule, supervise, and support volunteers to ensure a positive experience.
- Recognize and celebrate volunteer contributions regularly.
- Experience working with children preferred.
Communication & Coordination
- Work with program, development, and communications teams.
- Contribute to newsletters, social media, and web content related to donor and volunteer engagement.
- Monitor trends and best practices in donor stewardship and volunteer management.
Skills, Experience, and Education:
- Competence and experience in Blackbaud Raiser's Edge, as well as an advanced understanding of basic office applications, including MS Office (Word, Excel, PowerPoint, Outlook).
- Demonstrated ability to maintain confidentiality regarding records, clients, donors, and sensitive data.
- Must be highly organized, timely, and effective in work duties, and ability to complete multiple assigned tasks within timelines with attention to detail
- Demonstrated track record of accuracy, quality, timeliness, dependability, and reliability.
- Experience in donor relations, volunteer coordination, or related nonprofit work
- Must be able to speak effectively in a group setting as well as demonstrate good people and communication skills, and have a general understanding of volunteer, events, and community engagement principles.
- Must be able to effectively communicate with the Board of Directors and auxiliary boards, staff, funders, donors, and community contacts, demonstrating sensitivity to cultural differences.
- Must possess solid administrative skills, including editing, proofreading, punctuation, grammar, and spelling.
Bachelor’s degree or equivalent experience in nonprofit management, communications, or related field. CRM, specifically Blackbaud Raiser's Edge, and previous volunteer experience preferred.
Mission Statement: Our mission is to help children and families heal from life’s deepest hurts. We work to restore childhood. We tirelessly pursue, find, and celebrate healing for young children in our community who have faced trauma, enabling children to lead happy, healthy, hopeful lives.
The Children’s Place Culture: This Is A Place For You
We believe in resiliency and the capacity to heal; our mission is to help children and
families heal from life's deepest hurts.
We believe everyone has a unique life story, and we will listen and stand with those who have felt hurt or vulnerable.
We believe everyone experiences pain. It is the expression of this pain and discomfort that allows for learning and growth.
We believe people are our most vital asset, and healing occurs within the context of
relationships. We will work to build an inclusive community where all people feel they are noticed and belong.
We celebrate people of every color, race, ethnicity, place of origin, religion, age,
gender, sexual orientation, gender identity and/or expression, socio-economic status,
family structure, and those with differences in ability.
We commit to hiring a workforce and recruiting board members to encourage the
representation of all groups and perspectives. The children and families we serve
deserve to enter a Place filled with people who reflect their diversity.
Furthermore, we see acts of racism and its resulting inequities in our world and will actively work to be an equitable and antiracist Place. Through consistent professional training and development, we commit to creating an environment where all people can say they are welcomed, respected, and safe to be themselves.
Working Conditions
- When required, be responsible for the client's physical safety.
- Must understand and follow building security procedures.
- Exposure to vicarious trauma
- Exposure to a range of early childhood behaviors
- Other normal office environment and conditions.
- Travel in community under all weather conditions.
- Business casual office attire
- Exposure to childhood illnesses – flu and COVID vaccination recommended
We offer flexible working arrangements and emphasize the importance of employees caring for their mental health. We work hard, but also value self-care and are intentional in providing benefits that help employees take care of themselves and their dependents. We believe in celebrating each other and rallying around the unified passion for helping children heal from their hurts and thrive.
Equal Opportunity Employer:
The Children's Place is an equal opportunity employer that makes employment decisions regarding individuals and employees based on their qualifications without regard to race, religion, color, sex, gender identity, sexual orientation, age, national origin, disability, veteran or other status protected by law.
Disclaimer
Other duties will be required/requested for effective job performance. This is not an employment contract but an outline of essential functions and expectations.
Apply: To apply, send a resume and cover letter with salary requirements to hr@childrensplacekc.org.
Job Type: Full Time
